I don't see my issue listed here. How do I get support?

We are constantly updating this new Help Center, but we realize there may be issues that are not documented here. The best way to get support is to send a detailed email to This will automatically create a Support Ticket under your email address. There is also a button at the top of this page to "Submit a Request. We will notify of progress on solving your issue related to the support ticket. You can also call our support line at 800-884-8821.

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  • 0

    I believe our department purchased Firestudio at some point is there anyway to find out if we have and what version?

    City of Dalton Fire Department 

    404 School Street 

    Dalton, GA 30720


    Justin Rishel

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