Fire Studio Help Center

Resolving Fire Studio Issues Caused by OneDrive

Rich Merritt
Rich Merritt
  • Updated

Introduction: In this tech support article, we'll address an issue encountered by Fire Studio users when OneDrive interferes with its functionality. If you've experienced errors/problems with Fire Studio with OneDrive on your system, this guide will help you navigate through the problem and find a resolution.

Problem Description:

If OneDrive is activated after Fire Studio has been installed, it can lead to complications. OneDrive may remove your C:\Documents folder. Fire Studio creates a folder at that location called C:\Documents\FireStudio(6 or 7 depending on your version). There isn't currently a manual option to redirect Fire Studio to save its required files to a different location other than the default (local) C:\Documents\FireStudio directory.

 

Symptoms: Users may encounter the following symptoms:

  • Inability to save or create simulations.
  • Multiple "File not found" errors.
  • Activation failures.

Solution: To resolve this issue, follow these steps:

  1. Create Documents Folder: If there is no Documents folder in your system, create one manually.

  2. Run Fire Studio: Launch Fire Studio. Upon startup, the program will automatically create a FireStudio folder within the Documents directory. This folder will be populated with the necessary files required for the software to function correctly.

Important Note: Avoid modifying the FireStudioX folder located under C:\ProgramFiles\DigitalCombustion, as it serves a different purpose and should remain untouched.

Conclusion: By following the steps outlined in this article, you can effectively address the issues caused by OneDrive interference with Fire Studio. If you encounter any further difficulties or have additional questions, don't hesitate to reach out to our technical support team for further assistance.