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Frequently Asked Questions
Frequently Asked Questions
How-to Section
How To Move A Slide To A Different Location In Your Simulation
What do I need to know about adding my own custom backgrounds?
Can I create my own custom clip-art layers?
How do I move my Fire Studio 7 license to a new computer?
Explain the difference between Saving/Exporting/Publishing.
What is the resolution needed for my custom backgrounds?
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General Questions
How Do I Find What Version Number Of Fire Studio I Am Using?
Will I be able to play my Fire Studio 6 simulations on Fire Studio 7?
What kind of graphics card do I need to run the latest version of Fire Studio?
How do I add new content to Fire Studio?
How do I access my Customer Portal?
Why is there a yellow box around my layer?
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Purchasing Fire Studio
Sole Source Information and Letter
How does the Fire Studio licensing work?
I see a company called FastSpring on my quote. What is FastSpring?
What are the new features of Fire Studio 7?
Can I generate my own quote to purchase Fire Studio?
Do you accept Purchase Orders?
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Online Training
I need information on Online Training. How do I start?
Getting Support
I don't see my issue listed here. How do I get support?
How do I capture my screen for support assistance?